by Jim Jackson | Apr 21, 2019 | iMistAway
The iMist gateway is connected to the internet but it is not communicating with the node on the misting unit. Potential Cause: The misting unit has lost power. The wireless connection to the gateway is intermittent due to poor range. The node on the misting unit has...
by Jim Jackson | Apr 21, 2019 | iMistAway
The iMist gateway, which should be connected to your customer’s router, is not connected to the internet. Potential Cause: Internet service to your customer’s house is temporarily out. The gateway has lost power. The gateway has been disconnected from your...
by Jim Jackson | Dec 21, 2018 | Gen 3 - Troubleshooting
See Gen 3: Controller displays “MIST”, but Nozzles Not Misting 1. Ensure intake filter is clean Access batch tank. See Gen 3: Access Components by Repositioning Shroud If filter is clogged, clean and replace. Run INSpect, if nozzles not misting,...
by Jim Jackson | Dec 21, 2018 | Gen 3 - Troubleshooting
Possible Causes: Failure to Pump: Clogged intake filter – common, but not usually the culprit Insecure pump intake – not common on Gen 3 Pump failure – common, but not usually out of the box Controller relay failure – very uncommon Motor...
by Jim Jackson | Dec 19, 2018 | Gen 1.3 - Troubleshooting
Cause: Unit has calculated zero remaining volume in the drum and it must be refilled. See Gen 1.3: Refill Checklist
