• Home
  • Categories
    • Gen 3 – Setup
    • Gen 3 – Routine Service
    • Gen 3 – Troubleshooting
    • Gen 3 Repairs
    • Gen 1.3 – Setup
    • Gen 1.3 – Routine Service
    • Gen 1.3 – Troubleshooting
    • Gen 1.3 Repairs
    • iMistAway
    • Nozzle Circuit
    • Controller & Remote
    • Concentrates
    • Parts & Assemblies
    • Training Videos
    • Specs, Safety & Warranty

Gen 3: Controller displays EMP CAR and unit will not mist

by Homer Jon Young | Dec 31, 1969 | Gen 3 - Troubleshooting

Cause:  Unit has calculated zero remaining volume in the bottle and must be refilled. See Gen 3:  Refill Checklist  

Unit not misting automatically

by Homer Jon Young | Dec 31, 1969 | Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting

Potential Causes:   System Mode is set to OFF or REM (or ON) and should be set to AUTO EVERYDAY or AUTO-CUSTOM. See Controller:  Setting System Mode There are no AUTO MIST cycles defined. See Controller:  Setting AUTO MIST Cycles The controller has calculated that the...

Controller displays NOZ00, SKIP, ERR# or SUS and unit will not mist

by Homer Jon Young | Dec 31, 1969 | Controller & Remote, Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting

Unit displays NOZ00 and will not mist. Cause:  Nozzle count in the SET-Up Menu is not set. Clear by pressing and holding the Red MENU/STOP button for 5 seconds. Press the Red MENU/STOP button to display the triangular cursor, ►, by DAY/TIME position on left side of...

Gen 3: Displayed Bottle Level does not match Actual Level

by Homer Jon Young | Dec 31, 1969 | Gen 3 - Troubleshooting

Because the Level Displayed is based on an internal calculation and not on an actual sensor measurement, it is possible there may be a difference between the displayed level and the actual level in the bottle. See Gen 3:  How Bottle Level Display Works. Check Refill...

Gen 3: Water is running out of the unit

by Homer Jon Young | Dec 31, 1969 | Gen 3 - Troubleshooting

Most Common Cause Inlet solenoid valve is jammed in the open position. This is usually a result of sediment in the water line This is preventable by using the Inlet Water Filter (Part #10860) shipped with the unit. Other Potential Causes Float switch is not...
« Older Entries
Next Entries »

© Copyright 2026 – MistAway Systems, Inc. – MistAway.com 

  • Follow
  • Follow