by Jim Jackson | May 20, 2020 | Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting
Common Root Causes: Unit does not recognize remote transmitter. See Controller: “Learning” the iMist2-ready Handheld Remote Transmitter System Mode is set to OFF. Reset System mode to AUTO mode or REM (or ON)....
by Jim Jackson | May 20, 2020 | Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting
Potential Root Causes: Unit does not recognize remote transmitter. See Controller: LRNing the Remote Transmitter System Mode is set to OFF. Reset System mode to AUTO mode or REM (or ON). See Controller: Setting...
by Jim Jackson | May 15, 2020 | Gen 1.3 - Troubleshooting
This post will detail the definition of an ERR2 (Error 2), as well as the common and potential causes of the solution. It will also delve into simple troubleshooting methods that can be used to diagnose and treat the issue. What is ERR2? ERR2 is displayed when...
by Jim Jackson | May 13, 2020 | Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting
Before troubleshooting Confirm the zone kit has been properly installed and the controller has been programmed. See Gen 1.3: Zone Kit instructions or Gen 3+ Zone Kit Instructions Confirm the nozzle circuits for Zone 1 and Zone 2 are independent and not tied together....
by Jim Jackson | Jun 19, 2019 | iMistAway
Why is the iMistAway gateway physically plugged into an Ethernet connection, and not connected to WiFi? Since the gateway is plugged directly into an Ethernet port, the customer does not have to share their WiFi credentials with the service technician or store the...
