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		<title>iMist3 Replacing or Repositioning the Sim Card</title>
		<link>https://help.mistaway.com/imist3-replacing-or-repositioning-the-sim-card/</link>
		
		<dc:creator><![CDATA[Preston Baumgartner]]></dc:creator>
		<pubDate>Thu, 07 May 2026 14:56:14 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?p=23130</guid>

					<description><![CDATA[<p>The post <a href="https://help.mistaway.com/imist3-replacing-or-repositioning-the-sim-card/">iMist3 Replacing or Repositioning the Sim Card</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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<p>The post <a href="https://help.mistaway.com/imist3-replacing-or-repositioning-the-sim-card/">iMist3 Replacing or Repositioning the Sim Card</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Gen 3: Pressure Gauge Replacement Kit Installation</title>
		<link>https://help.mistaway.com/gen-3-pressure-gauge-replacement-kit-installation/</link>
		
		<dc:creator><![CDATA[Preston Baumgartner]]></dc:creator>
		<pubDate>Wed, 21 Jan 2026 18:16:31 +0000</pubDate>
				<category><![CDATA[Gen 3 Repairs]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=22600</guid>

					<description><![CDATA[<p>The post <a href="https://help.mistaway.com/gen-3-pressure-gauge-replacement-kit-installation/">Gen 3: Pressure Gauge Replacement Kit Installation</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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				<div class="et_pb_text_inner"><h2>MistAway&#8217;s new pressure gauge is designed to be removable and stored away when not in use. Simply unscrew the pressure gauge, store it in the provided gauge holder, and make sure to thread the tethered plug onto the open gauge fitting assembly to cap it off. The following article will detail the instructions of the retrofit process on the Gen 3 system.</h2>
<p>&nbsp;</p>
<h3><img loading="lazy" decoding="async" class="wp-image-22602 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_saved-300x300.jpg" alt="" width="300" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_saved-300x300.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_saved-150x150.jpg 150w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_saved-600x600.jpg 600w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_saved.jpg 721w" sizes="(max-width: 300px) 100vw, 300px" /> <img loading="lazy" decoding="async" class="wp-image-22601 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_inuse-300x300.jpg" alt="" width="300" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_inuse-300x300.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_inuse-150x150.jpg 150w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_inuse-600x600.jpg 600w, https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_inuse.jpg 721w" sizes="(max-width: 300px) 100vw, 300px" /></h3>
<p>&nbsp;</p>
<p><iframe loading="lazy" title="MistAway Gen 3 Removable Pressure Gauge Upgrade Kit Installation" width="563" height="1000" src="https://www.youtube.com/embed/2GQYZGJl518?feature=oembed"  allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p>&nbsp;</p>
<h3>Parts List:</h3>
<p>You will find the following parts included in the Gen 3 Pressure Gauge Retrofit Kit:</p>
<ul>
<li>1 x Pressure Gauge Assembly (PN#20193)</li>
<li>1 x Gauge Adapter Fitting (PN#10169)</li>
<li>1 x 1/4&#8243; Bulkhead (PN#10166)</li>
<li>1 x Threaded Plug (PN#15080)</li>
<li>1 x Plug Tether (PN#11445)</li>
<li>1 x Gauge Holder (PN#11440)</li>
<li>2 x Plastite Self-Tapping Screws (PN#XXX)</li>
<li>1 x Black Vinyl Sticker</li>
<li>1 x Pre-cut 1/4&#8243; Nylon Tube for Gauge</li>
</ul>
<p>&nbsp;</p>
<h3>Tools List:</h3>
<ul>
<li>1 x Drill</li>
<li>1 x 9/16&#8243; Drill Bit</li>
<li>1 x Phillips Head Screwdriver</li>
<li>1 x Tape Measure</li>
<li>1 x Tube Cutter</li>
<li>1 x Sharpie/Marker</li>
</ul>
<p>&nbsp;</p>
<h3>Estimated Time: 15-20 Minutes</h3>
<p>&nbsp;</p>
<h3>Installation Instructions:</h3>
<h4> </h4>
<p>&nbsp;</p>
<h4>1.  Remove Existing Pressure Gauge from Service</h4>
<ul>
<li>Remove the metal screws (x6) from the Gen 3 side walls to gain access to the system.</li>
<li>Cut the brown tube connected to the back of the existing pressure gauge as close to the gauge as possible.
<ul>
<li>You can also disconnect the other end of the tube from the pump. Discard this piece.</li>
</ul>
</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-22804 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-225x300.jpg" alt="" width="225" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-225x300.jpg 225w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-768x1024.jpg 768w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-1152x1536.jpg 1152w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-1536x2048.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-1200x1600.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-1400x1867.jpg 1400w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-300x400.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5720-scaled.jpg 1920w" sizes="(max-width: 225px) 100vw, 225px" /></p>
<ul>
<li>Use the provided black vinyl sticker to cover the old pressure gauge window, denoting it is out of service.</li>
<li>Carefully move the plastic shroud off to the left side of the unit so as not to kink or disconnect any tubes. If needed, feed the controller through the shroud window for easier removal.</li>
</ul>
<h4>2.  Install the Adapter Fitting for the New Pressure Gauge</h4>
<ul>
<li>On the left face of the back metal wall, using a 9/16&#8243; metal drill bit, drill a hole 1.5&#8243; directly above the power cable fitting. Use a tape measure and sharpie as necessary to mark the drill point.</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-22810 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-225x300.jpg" alt="" width="225" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-225x300.jpg 225w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-768x1024.jpg 768w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-1152x1536.jpg 1152w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-1536x2048.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-1200x1600.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-1400x1867.jpg 1400w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-300x400.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5742-scaled.jpg 1920w" sizes="(max-width: 225px) 100vw, 225px" /></p>
<ul>
<li>Install the new gauge adapter fitting in this hole by removing a washer from one side of bulkhead fitting, placing the fitting through the hole, placing the washer back on, and tightening the washers on each side of the fitting.</li>
<li>Remove the white tube from Port A on the pump tee and connect it to Port B.
<ul>
<li>If necessary, reduce the length of the white tube by using tube cutters for a better fit.</li>
<li>When routing the white tube, it must be routed behind the bellows pump</li>
</ul>
</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-22803 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-300x300.jpg" alt="" width="300" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-300x300.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-1024x1024.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-150x150.jpg 150w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-768x769.jpg 768w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-1536x1536.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-2048x2048.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-600x600.jpg 600w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-1200x1201.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5718-1400x1401.jpg 1400w" sizes="(max-width: 300px) 100vw, 300px" /> <img loading="lazy" decoding="async" class="wp-image-22802 alignnone size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-300x139.jpg" alt="" width="300" height="139" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-300x139.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-1024x473.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-768x355.jpg 768w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-1536x710.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-2048x947.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-1200x555.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5717-1400x647.jpg 1400w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<ul>
<li>Connect the provided 1/4&#8243; black tubing to Port A on the pump tee and and other end to the new gauge adapter fitting.</li>
</ul>
<h4>3.  Mount New Gauge Holder</h4>
<ul>
<li>Reposition the plastic shroud into place and reassemble the side walls of the Gen 3+.</li>
<li>Using the provided self-tapping screws, mount the gauge holder to the inside of the Gen 3 shroud in the small nook above the cartridge coupler.</li>
</ul></div>
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<p>The post <a href="https://help.mistaway.com/gen-3-pressure-gauge-replacement-kit-installation/">Gen 3: Pressure Gauge Replacement Kit Installation</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Gen 1.3: Pressure Gauge Replacement Kit Installation</title>
		<link>https://help.mistaway.com/gen-1-3-pressure-gauge-replacement-kit-installation/</link>
		
		<dc:creator><![CDATA[Preston Baumgartner]]></dc:creator>
		<pubDate>Wed, 21 Jan 2026 18:14:42 +0000</pubDate>
				<category><![CDATA[Gen 1.3 Repairs]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=22597</guid>

					<description><![CDATA[<p>The post <a href="https://help.mistaway.com/gen-1-3-pressure-gauge-replacement-kit-installation/">Gen 1.3: Pressure Gauge Replacement Kit Installation</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div class="et_pb_section et_pb_section_1 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_column et_pb_column_4_4 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
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				<div class="et_pb_text_inner"><h2>MistAway&#8217;s new pressure gauge is designed to be removable and stored away when not in use. Simply unscrew the pressure gauge, store it in the provided gauge holder, <strong>and make sure to thread the tethered plug onto the open gauge fitting assembly to cap it off.</strong> The following article will detail the instructions of the retrofit process on the Gen 1.3 system.</h2>
<p>&nbsp;</p>
<h4><img loading="lazy" decoding="async" class="alignnone wp-image-22598 size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/Picture1-300x300.jpg" alt="" width="300" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/Picture1-300x300.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture1-150x150.jpg 150w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture1-600x600.jpg 600w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture1.jpg 650w" sizes="(max-width: 300px) 100vw, 300px" /><img loading="lazy" decoding="async" class="alignnone wp-image-22599 size-medium" src="https://help.mistaway.com/wp-content/uploads/2026/01/Picture-2-300x300.jpg" alt="" width="300" height="300" srcset="https://help.mistaway.com/wp-content/uploads/2026/01/Picture-2-300x300.jpg 300w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture-2-150x150.jpg 150w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture-2-600x600.jpg 600w, https://help.mistaway.com/wp-content/uploads/2026/01/Picture-2.jpg 653w" sizes="(max-width: 300px) 100vw, 300px" /></h4>
<p><iframe loading="lazy" title="MistAway Gen 1.3 Removable Pressure Gauge Upgrade Kit Installation" width="563" height="1000" src="https://www.youtube.com/embed/kXzfCikyZFE?feature=oembed"  allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>Parts List:</h3>
<p>You will find the following parts included in the Gen 1.3 Pressure Gauge Retrofit Kit:</p>
<ul>
<li>1 x Pressure Gauge Assembly (PN#20193)</li>
<li>1 x Gauge Adapter Fitting (PN#10169)</li>
<li>1 x 1/4&#8243; Bulkhead (PN#10166)</li>
<li>1 x Threaded Plug (PN#15080)</li>
<li>1 x Plug Tether (PN#11445)</li>
<li>1 x Gauge Holder (PN#11440)</li>
<li>2 x Self-Tapping Screws</li>
<li>1 x Black Vinyl Sticker</li>
<li>1 x Pre-cut 1/4&#8242; Nylon Tube (Use only if necessary)</li>
</ul>
<p>&nbsp;</p>
<h3>Tools List:</h3>
<ul>
<li>1 x Drill</li>
<li>1 x 9/16&#8243; Drill Bit (Example: <a href="https://shorturl.at/J0lF5">https://shorturl.at/J0lF5</a>)</li>
<li>1 x Phillips Head Screwdriver</li>
<li>1 x Tape Measure</li>
<li>1 x Tube Cutter</li>
<li>1 x Sharpie/Marker</li>
</ul>
<p>&nbsp;</p>
<h3>Estimated Time: 15-20 Minutes</h3>
<p>&nbsp;</p>
<h3>Installation Instructions:</h3>
<p>&nbsp;</p>
<h4>1.  Remove Existing Pressure Gauge from Service</h4>
<ul>
<li>Remove plastic shroud screws (x4) and tilt the Gen 1.3 shroud backwards.</li>
<li>Cut the black plastic tube connected to the back of the existing pressure gauge as close to the gauge as possible. This tube will remain sitting loose in its connection for now<br /><img loading="lazy" decoding="async" class="size-medium wp-image-22642 alignnone" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5726-225x300.jpg" alt="" width="225" height="300" /></li>
<li>Use the provided black vinyl sticker to cover the old pressure gauge window, denoting it is out of service.</li>
</ul>
<h4>2.  Install the Adapter Fitting for the New Pressure Gauge</h4>
<ul>
<li>On the left face of the plastic shroud, using a 9/16&#8243; drill bit, drill a hole 2&#8243; directly below the push-in lid fastener.<br /><img loading="lazy" decoding="async" class="size-medium wp-image-22641 alignnone" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5743-225x300.jpg" alt="" width="225" height="300" /></li>
<li>Install the new gauge adapter fitting in this hole by removing a washer from one side of bulkhead fitting, placing the fitting through the hole, placing the washer back on, and tightening the washers on each side of the fitting.</li>
<li>Connect the cut 1/4&#8243; black tube from earlier to the gauge adapter fitting.<br /><img loading="lazy" decoding="async" class="size-medium wp-image-22644 alignnone" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5729-225x300.jpg" alt="" width="225" height="300" /></li>
</ul>
<h4>3.  Mount New Gauge Holder</h4>
<ul>
<li>Using the provided self-tapping screws, mount the gauge holder to the left face of the Gen 1.3 shroud.<br /><img loading="lazy" decoding="async" class="size-medium wp-image-22645 alignnone" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_5737-213x300.jpg" alt="" width="213" height="300" /></li>
</ul></div>
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<p>The post <a href="https://help.mistaway.com/gen-1-3-pressure-gauge-replacement-kit-installation/">Gen 1.3: Pressure Gauge Replacement Kit Installation</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>iMistAway for Android Not Downloading</title>
		<link>https://help.mistaway.com/imistaway-for-android-download-workaround/</link>
		
		<dc:creator><![CDATA[Preston Baumgartner]]></dc:creator>
		<pubDate>Fri, 09 Jan 2026 21:01:15 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<category><![CDATA[Gen 1.3 Maintenance]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=22545</guid>

					<description><![CDATA[<p>The post <a href="https://help.mistaway.com/imistaway-for-android-download-workaround/">iMistAway for Android Not Downloading</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div class="et_pb_section et_pb_section_2 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_2">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
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				<div class="et_pb_text_inner"><h2>In the event where the iMistAway App cannot be downloaded from the Google Play Store, we offer an alternative method/workaround of downloading the app. This involves downloading the App APK from Dropbox and manually installing the app to the phone. The instructions for this process are found below.</h2>
<p>&nbsp;</p>
<h3>Download Instructions:</h3>
<p>&nbsp;</p>
<h4>1. Follow the listed Dropbox link below.</h4>
<ul>
<li>If the page prompts you to open it in the Dropbox app, choose to remain in the browser instead.</li>
<li>Additionally, you can choose to ignore signing up for a Dropbox account and continue as a guest.</li>
<li>See <a href="https://www.dropbox.com/scl/fi/2q5466zbx5mxih5t1v4oa/1503020064.apk?rlkey=pq3azhaifz0firrshhaezc460&amp;st=vz49r3hr&amp;dl=0">iMistAway Android APK Download Link</a></li>
</ul>
<h4>2. Click the large download button in the middle of the screen.</h4>
<ul>
<li>You may get a message that says &#8220;Can&#8217;t load this file type. This file type is not supported here.&#8221; This message is safe to ignore and you should continue to download the app.</li>
</ul>
<h4>3. Install the newly downloaded APK.</h4>
<ul>
<li>Navigate to the &#8220;My Files&#8221; App on your Android device and select the newly downloaded APK.
<ul>
<li>Note that it should be opened within the &#8220;My Files&#8221; app specifically and not the Dropbox app or browser window.</li>
</ul>
</li>
</ul>
<h4>4. Allow Download Permissions.</h4>
<ul>
<li>You will get a message warning you of apps downloaded from unknown sources with the options &#8220;Cancel&#8221; or &#8220;Settings&#8221;</li>
<li>Click &#8220;Settings&#8221; and use the radio slider to grant permissions to the app.</li>
<li>If prompted to send the file/app to Google for a security scan, proceed to do so.</li>
</ul>
<h4>5. Launch iMistAway and Update App.</h4>
<ul>
<li>After downloading the app and launching it for the first time, you will be prompted to update the app. Please do so.</li>
</ul>
<h4>6. Enjoy the Features and Functionality of the iMistAway App.</h4>
<ul>
<li>Now that the app is installed and updated, you should be able to find the iMistAway app icon on you home screen/app library.</li>
<li>All features and functionality will now be available to you upon logging in to your iMistAway account using your username and set password.</li>
</ul></div>
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<p>The post <a href="https://help.mistaway.com/imistaway-for-android-download-workaround/">iMistAway for Android Not Downloading</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Delete an iMist Module or Customer</title>
		<link>https://help.mistaway.com/delete-an-imist-module-or-customer/</link>
		
		<dc:creator><![CDATA[Jim Jackson]]></dc:creator>
		<pubDate>Fri, 10 Oct 2025 18:40:58 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=22103</guid>

					<description><![CDATA[<p>There is functionality in your iMistAway dashboard that allows you to delete an iMist device from the platform as well as delete a customer. You can use it to delete a module you&#8217;ve replaced with a new one or to delete a module and customer that you don&#8217;t want to renew. It is only available [&#8230;]</p>
<p>The post <a href="https://help.mistaway.com/delete-an-imist-module-or-customer/">Delete an iMist Module or Customer</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>There is functionality in your iMistAway dashboard that allows you to delete an iMist device from the platform as well as delete a customer. You can use it to delete a module you&#8217;ve replaced with a new one or to delete a module and customer that you don&#8217;t want to renew. It is only available on the imistaway.com website and not through the phone app.</p>
<p><span class="fontlargerred">Step 1: Mark the module for deletion</span></p>
<p>On the Units Screen or Action Planning Screen, select &#8220;Needs to be deleted&#8221; from the Action Planning dropdown to the right of the unit name, and click &#8220;Confirm.&#8221;</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-22108" src="https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown.jpg" alt="" width="825" height="145" srcset="https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown.jpg 2255w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-300x53.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-1024x180.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-768x135.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-1536x270.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-2048x360.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-1200x211.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/10/Needs-to-be-deleted-dropdown-1400x246.jpg 1400w" sizes="(max-width: 825px) 100vw, 825px" /></p>
<p><span class="fontlargerred">Step 2: Delete the module and customer from the Action Planning Screen</span></p>
<p>Go to the Action Planning Screen. Click into the Needs to Be Deleted filter. Click the red DELETE button.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-22107" src="https://help.mistaway.com/wp-content/uploads/2025/10/Delete-Unit-Button.jpg" alt="" width="815" height="250" /></p>
<p>Type DELETE to confirm that you want to delete the iMist module.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-22106" src="https://help.mistaway.com/wp-content/uploads/2025/10/Delete-Unit-Confirmation.jpg" alt="" width="815" height="514" /></p>
<p>Select whether you want to DELETE the customer or KEEP them.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-22105" src="https://help.mistaway.com/wp-content/uploads/2025/10/Delete-Customer-Confirmation.jpg" alt="" width="815" height="575" srcset="https://help.mistaway.com/wp-content/uploads/2025/10/Delete-Customer-Confirmation.jpg 656w, https://help.mistaway.com/wp-content/uploads/2025/10/Delete-Customer-Confirmation-300x212.jpg 300w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<p><span class="fontlargerred">Watch a Demonstration</span></p>
<p><iframe loading="lazy" title="YouTube video player" src="https://www.youtube.com/embed/Sh_w88GH4fo?si=XTzdVW77NSZFl_E5?feature=share" width="250" height="190" frameborder="0" allowfullscreen="allowfullscreen"><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start">﻿</span></iframe></p>
<p>The post <a href="https://help.mistaway.com/delete-an-imist-module-or-customer/">Delete an iMist Module or Customer</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Gen 3:  Replace Blue Bellows Pump With Red Bellows Pump</title>
		<link>https://help.mistaway.com/gen-3-replace-blue-bellows-pump-with-red-bellows-pump/</link>
		
		<dc:creator><![CDATA[Jose Marcano]]></dc:creator>
		<pubDate>Sun, 06 Jul 2025 19:28:46 +0000</pubDate>
				<category><![CDATA[Gen 3 Repairs]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=21232</guid>

					<description><![CDATA[<p>            The original bellows pump is the black and blue component mounted to a bracket on the left back wall of the unit. This has now been replaced with a new-style pump that is red and black and has a different coupling geometry on top. Please note that the clear [&#8230;]</p>
<p>The post <a href="https://help.mistaway.com/gen-3-replace-blue-bellows-pump-with-red-bellows-pump/">Gen 3:  Replace Blue Bellows Pump With Red Bellows Pump</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><img loading="lazy" decoding="async" style="width: 410px; height: 273px;" src="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_Bellows_Pump.jpg" alt="" width="1200" height="800" />           <img loading="lazy" decoding="async" class="wp-image-21255 alignnone" src="https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-1024x944.jpg" alt="" width="299" height="276" srcset="https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-1024x944.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-300x277.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-768x708.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-1536x1416.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-1200x1106.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823-1400x1291.jpg 1400w, https://help.mistaway.com/wp-content/uploads/2025/07/New-Bellows-Pump-scaled-e1751829618823.jpg 1920w" sizes="(max-width: 299px) 100vw, 299px" /></p>
<p>The original bellows pump is the black and blue component mounted to a bracket on the left back wall of the unit. This has now been replaced with a new-style pump that is red and black and has a different coupling geometry on top. Please note that the clear discharge tube for the red bellows pump has a larger diameter than the discharge tube of the original pump.</p>
<p><strong>Time:  </strong>15 minutes<br />
<strong>Tools:</strong></p>
<ul>
<li>Phillips head screwdriver (magnetized)</li>
<li>zip tie snip and zip tie</li>
<li>paper towels for blotting concentrate</li>
</ul>
<p><strong>Parts:</strong></p>
<ul>
<li>Gen 3 Mini Bellows Pump, including tubing (#21035)</li>
</ul>
<p><span class="fontlarger"><span class="fontred"><strong>1.  Remove bottle.  Reposition controller and shroud.  </strong></span>See <a href="https://help.mistaway.com/gen-3-access-components-by-repositioning-shroud/" target="_blank" rel="noopener"><u><span style="color: #0000ff;">Gen 3: Access Components by Repositioning Shroud</span></u></a>.</span></p>
<p><span class="fontlarger"><span class="fontred"><strong>2.  Remove existing blue bellows pump</strong></span></span></p>
<p>C.  Disconnect bellows pump lead (brown, white wires, 2 pin connector) from wiring harness.</p>
<p>D.  Pull clear flexible tubing on the right (discharge) side of the bellows out of the batch tank.</p>
<p>E.  Snip zip tie securing dark flexible tubing to hose barb on coupler and pull tubing off the hose barb.  Use paper towels to blot any concentrate that may leak.<br />
<img decoding="async" style="width: 300px; height: 200px;" src="https://help.mistaway.com/wp-content/uploads/2026/01/G3_Coupler_Tubing_Ziptie.jpg" alt="" /></p>
<p>F.  The bellows pump frame is secured to bracket with two screws as shown.  Using magnetized Phillips head screwdriver, first remove screw nearest you.  Pull the pump slightly toward you, and then remove the back screw (this screw is no longer used with the new pump).<br />
<span class="fontgreen"><img decoding="async" style="width: 300px; height: 200px;" src="https://help.mistaway.com/wp-content/uploads/2026/01/Gen3_Bellows_Pump_Screws.jpg" alt="" /></span></p>
<p>G.  Slide bellows pump toward you and remove from unit.</p>
<p><span class="fontlarger"><span class="fontred"><strong>3.  Replace with red bellows pump</strong></span></span></p>
<p>A.  Position red bellows pump on the bracket and align the largest notch on the pump with the bracket screw hole nearest to you, then tighten the screw to secure the pump to the bracket as shown. As a reminder, the back screw hole will go unused with the red bellows pump.</p>
<p><img loading="lazy" decoding="async" class="alignleft wp-image-21252 " src="https://help.mistaway.com/wp-content/uploads/2026/01/New-Bellows-Screw-806x1024.jpg" alt="" width="226" height="287" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>B.  Slide the free end of the dark flexible tubing to the hose barb on the coupler and secure with zip tie.</p>
<p><img loading="lazy" decoding="async" class="alignleft wp-image-21253 " src="https://help.mistaway.com/wp-content/uploads/2026/01/New-Bellows-Inlet-Tube-768x1024.jpg" alt="" width="228" height="304" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>C. Remove old rubber grommet from batch tank bracket and replace with new, larger grommet that comes with new pump. Next, push the clear flexible tubing on the near (discharge) side of the red bellows pump into the new grommet above the batch tank so that the concentrate will pump into the batch tank. <span class="fontred"><strong>DO NOT FORGET TO DO THIS!</strong></span></p>
<p><img loading="lazy" decoding="async" class="alignleft wp-image-21254 " src="https://help.mistaway.com/wp-content/uploads/2026/01/New-Bellows-Discharge-Tube-1024x975-1.jpg" alt="" width="317" height="301" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>D.  Connect the red bellows pump lead (black, white wires, 2 pin connector) to the wiring harness.</p>
<p><span class="fontlargerred">4.  Return shroud and controller to original position.</span></p>
<p><span class="fontlargerred">5.  Test bellows pump.</span></p>
<p>A.  Insert the insecticide bottle into the coupler and run a charge.</p>
<ul>
<li>MAINTENANCE Menu, scroll to CHG.</li>
<li>Press and hold Green ► button for 3 seconds.</li>
<li>DOSE will flash for an extended period.</li>
</ul>
<p>B.  While DOSE is flashing, lift the controller from its well in the shroud.  You should be able to see the white plastic bellows contracting and expanding.  After the pump primes, you should see be able to see the insecticide moving through the clear discharge tubing.</p>
<p>The post <a href="https://help.mistaway.com/gen-3-replace-blue-bellows-pump-with-red-bellows-pump/">Gen 3:  Replace Blue Bellows Pump With Red Bellows Pump</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Troubleshoot iMist3 Not Connected</title>
		<link>https://help.mistaway.com/troubleshoot-imist3-not-connected/</link>
		
		<dc:creator><![CDATA[Jim Jackson]]></dc:creator>
		<pubDate>Fri, 07 Mar 2025 16:32:29 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<category><![CDATA[Popular Articles]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=19762</guid>

					<description><![CDATA[<p>The post <a href="https://help.mistaway.com/troubleshoot-imist3-not-connected/">Troubleshoot iMist3 Not Connected</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div class="et_pb_section et_pb_section_3 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_text_inner"><h2>This article will cover the various iMist3 communication and hardware problems and troubleshooting steps, as well as the blinking LED patterns for further troubleshooting. If you see one of these three icons in the app indicating the iMist3 is not connected to the cell network, follow these steps to troubleshoot the problem.</h2>
<p>&nbsp;</p>
<h3>Troubleshooting:</h3>
<p>iMist3 Troubleshooting is done using the LED on the module to diagnose various problems with the module. If the module is up to date on the latest firmware: Version 144 (4/26), it will have access to the following blinking light patterns for troubleshooting.</p>
<p>Additionally, when an iMist3 module disconnects for any reason, it uses the remaining power in the capacitor to write a specific time to C20 within the cycles menu. This can additionally be used to diagnose the issue, however it is less reliable as it is not always written. These will be covered below with the blinking LED patterns.</p>
<p>&nbsp;</p>
<h4>Dead Module:</h4>
<p>Remove power from the controller.  Wait a full minute or until the green LED on the module goes dark.  Restore power and observe the LED. If the LED is dark, the iMist3 module must be replaced.  Please call MistAway Tech Support to organize replacement.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-19757" src="https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern.jpg" alt="" width="815" height="87" srcset="https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern.jpg 2173w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-300x32.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-1024x110.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-768x82.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-1536x165.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-2048x220.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-1200x129.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/03/Dead-Module-LED-Pattern-1400x150.jpg 1400w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<h4> </h4>
<h4>Searching for Tower:</h4>
<p>If the LED is still blinking rapidly ten seconds after you restore power, it is attempting to connect to a cell tower.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-19758" src="https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern.jpg" alt="" width="815" height="87" srcset="https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern.jpg 2174w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-300x32.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-1024x108.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-768x81.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-1536x163.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-2048x217.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-1200x127.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/03/Searching-LED-Pattern-1400x148.jpg 1400w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<p>&nbsp;</p>
<h4>Dead Capacitor:</h4>
<p>If the LED shows a pattern of a few rapid flashes followed by a 4-5 sec pause, a capacitor in the module has failed and the iMist3 must be replaced.  Please call MistAway Tech Support to organize replacement.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-19760" src="https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern.jpg" alt="" width="815" height="87" srcset="https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern.jpg 2174w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-300x32.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-1024x108.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-768x81.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-1536x163.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-2048x217.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-1200x127.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/03/Capacitor-Failure-LED-Pattern-1400x148.jpg 1400w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<p>&nbsp;</p>
<h4>Failed Modem:</h4>
<p>If the LED shows a completely solid light and does not do any blinking pattern whatsoever, the modem in the module has failed and the iMist3 must be replaced. Please call MistAway Tech Support to organize replacement.</p>
<p><img loading="lazy" decoding="async" class="wp-image-23119 alignnone " src="https://help.mistaway.com/wp-content/uploads/2025/03/FailedModem-1024x112.jpg" alt="" width="816" height="89" /></p>
<p><strong>C20 Time: 12:03</strong></p>
<p>&nbsp;</p>
<h4>Communication Problems:</h4>
<p>If after the module is rapidly blinking, it changes to a series of triple blinks with a brief pause between the sets, the module has failed to connect to the tower. This could be due to a number of things, mainly bad connectivity from the antenna, denial of registration by the tower operator, or a tower connection failure by the cellular provider. In this case, nothing is mechanically wrong with the iMist3 module, and it should be left plugged in as it continues to search for a signal.</p>
<p><img loading="lazy" decoding="async" class="wp-image-23120 alignnone " src="https://help.mistaway.com/wp-content/uploads/2025/03/TCP-1024x103.jpg" alt="" width="878" height="88" /></p>
<p><strong>C20 Times: 1:39, 12:02, 12:04</strong></p>
<p>&nbsp;</p>
<h4>SIM Disconnected:</h4>
<p>If the LED blinks rapidly for a few seconds and then displays a repeating pattern of two blinks followed by a short pause, you can may be able to restore connectivity by repositioning the SIM card inside the iMist3.  See the related article for instructions on this process.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-19759" src="https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern.jpg" alt="" width="815" height="87" srcset="https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern.jpg 2174w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-300x32.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-1024x108.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-768x81.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-1536x163.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-2048x217.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-1200x127.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/03/Sim-Disconnect-LED-Pattern-1400x148.jpg 1400w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<p><strong>C20 Time: 12:01</strong></p>
<p>&nbsp;</p>
<h4>Connected to Tower:</h4>
<p>Allow about three minutes for the module to connect.  If the LED pattern shifts from blinking rapidly to blinking slowly, the iMist3 module has connected to the cell network and will show to be online in the app.  You may need to refresh the app screen by pulling down.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-19761" src="https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern.jpg" alt="" width="815" height="87" srcset="https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern.jpg 2174w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-300x32.jpg 300w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-1024x108.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-768x81.jpg 768w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-1536x162.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-2048x216.jpg 2048w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-1200x126.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2025/03/Connected-LED-Pattern-1400x147.jpg 1400w" sizes="(max-width: 815px) 100vw, 815px" /></p>
<p>&nbsp;</p>
<p>If the LED continues to blink rapidly, it has not reconnected to the cell network.  Please call MistAway Tech Support for further instructions.</p>
<p>&nbsp;</p>
<h3>Related Articles:</h3>
<p><a href="https://youtu.be/64gqhF5pA9A?si=R79g2T957tQRMD3c">iMist3 Repositioning or Replacing the SIM Card</a></p></div>
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<p>The post <a href="https://help.mistaway.com/troubleshoot-imist3-not-connected/">Troubleshoot iMist3 Not Connected</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Disconnecting and Removing iMist1</title>
		<link>https://help.mistaway.com/disconnecting-and-removing-imist1/</link>
		
		<dc:creator><![CDATA[Jim Jackson]]></dc:creator>
		<pubDate>Mon, 07 Oct 2024 21:44:34 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=18975</guid>

					<description><![CDATA[<p>On a Gen 1.3 Drum Unit, the existing iMist1 is the black module mounted on the center of the chassis next to the black remote receiver. &#160; On a Gen 3 tankless unit, the existing iMist 1 is the black module mounted on the underside of the lid next to the black remote receiver. Remove [&#8230;]</p>
<p>The post <a href="https://help.mistaway.com/disconnecting-and-removing-imist1/">Disconnecting and Removing iMist1</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>On a Gen 1.3 Drum Unit, the existing iMist1 is the black module mounted on the center of the chassis next to the black remote receiver.</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-18972 size-medium" src="https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-300x202.jpg" alt="" width="300" height="202" srcset="https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-300x202.jpg 300w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-1024x688.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-768x516.jpg 768w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-1536x1032.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-1200x807.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13-1400x941.jpg 1400w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-13.jpg 1650w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<p>&nbsp;</p>
<p>On a Gen 3 tankless unit, the existing iMist 1 is the black module mounted on the underside of the lid next to the black remote receiver.</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-18971 size-medium" src="https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-300x200.jpg" alt="" width="300" height="200" srcset="https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-300x200.jpg 300w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-1024x683.jpg 1024w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-768x512.jpg 768w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-1536x1024.jpg 1536w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-600x400.jpg 600w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-1200x800.jpg 1200w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3-1400x933.jpg 1400w, https://help.mistaway.com/wp-content/uploads/2024/10/iMist1-on-Gen-3.jpg 1650w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h4>Remove the existing iMist1 from the unit</h4>
<ul>
<li>Unplug misting unit and remove the controller.</li>
<li>Disconnect the white iMist1 connection from the back of the controller.</li>
<li>Remove the iMist1 and antenna and discard.</li>
<li>Leave the black remote receiver in place and connected to the controller via the network cable.</li>
</ul>
<p>On a Gen 3, you will mount the iMist3 to the underside of the lid by positioning the coax connector through the hole previously occupied by the iMIst1 antenna and securing it in place with the nut and lock washer.</p>
<p>The post <a href="https://help.mistaway.com/disconnecting-and-removing-imist1/">Disconnecting and Removing iMist1</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>Gen 1.3 &#8211; Replace Power Cord</title>
		<link>https://help.mistaway.com/gen-1-3-replace-power-cord/</link>
		
		<dc:creator><![CDATA[Jim Jackson]]></dc:creator>
		<pubDate>Mon, 15 Jan 2024 16:33:46 +0000</pubDate>
				<category><![CDATA[Gen 1.3 Repairs]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=16164</guid>

					<description><![CDATA[<p>Download replacement instructions, which include a reference to the video below. ﻿﻿ &#160;</p>
<p>The post <a href="https://help.mistaway.com/gen-1-3-replace-power-cord/">Gen 1.3 &#8211; Replace Power Cord</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><a href="https://help.mistaway.com/wp-content/uploads/2024/01/2023-05-24-Replace-Gen-13-Power-Cable.pdf" target="_blank" rel="noopener">Download</a> replacement instructions, which include a reference to the video below.</p>
<p><iframe loading="lazy" src="//player.vimeo.com/video/903009683" width="200" height="300" frameborder="0" scrolling="no" align="left" allowfullscreen="allowfullscreen"><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start">﻿</span><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start">﻿</span></iframe></p>
<p>&nbsp;</p>
<p>The post <a href="https://help.mistaway.com/gen-1-3-replace-power-cord/">Gen 1.3 &#8211; Replace Power Cord</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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		<title>iMist3 Setup: Part 1 – Physically Installing the Module</title>
		<link>https://help.mistaway.com/imist3-setup-part-1-installing-the-module/</link>
		
		<dc:creator><![CDATA[Jose Marcano]]></dc:creator>
		<pubDate>Thu, 19 Jan 2023 23:01:00 +0000</pubDate>
				<category><![CDATA[iMistAway]]></category>
		<guid isPermaLink="false">https://help.mistaway.com/?post_type=techselfhelparticles&#038;p=12919</guid>

					<description><![CDATA[<p>* iMist3 is designed to be installed directly on a MistAway System and connect to a cellular tower. It does not connect to a home’s internet network. Note:  If you are replacing an iMist1 with an iMist3, please follow these instructions about disconnecting and removing iMist1. Cable Connections Unplug the misting unit from power and remove [&#8230;]</p>
<p>The post <a href="https://help.mistaway.com/imist3-setup-part-1-installing-the-module/">iMist3 Setup: Part 1 – Physically Installing the Module</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>* iMist3 is designed to be installed directly on a MistAway System and connect to a cellular tower. It does not connect to a home’s internet network.</p>
<div id="attachment_12909" style="width: 305px" class="wp-caption aligncenter"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-12909" class="wp-image-12909" src="https://help.mistaway.com/wp-content/uploads/2026/01/iMist3-Module-300x300.jpeg" alt="" width="295" height="295" /><p id="caption-attachment-12909" class="wp-caption-text">Pictured:  iMist3 Module, iMist3 Antenna</p></div>
<p>Note:  If you are replacing an iMist1 with an iMist3, please <a href="https://help.mistaway.com/disconnecting-and-removing-imist1/" target="_blank" rel="noopener">follow these instructions about disconnecting and removing iMist1</a>.</p>
<h3 style="font-weight: 400;"><span class="fontlargerred"><strong>Cable Connections</strong></span></h3>
<ul>
<li>Unplug the misting unit from power and remove its controller.</li>
<li>Daisy Chain connect the iMist3 module, white receiver, and controller as shown.
<ul>
<li><strong>Please note how the white connectors are plugged in as their orientation is extremely important. </strong>(Click on image below to enlarge)</li>
</ul>
</li>
</ul>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-12923" src="https://help.mistaway.com/wp-content/uploads/2026/01/iMist3-Daisy-Chain-1024x1024.jpg" alt="" width="500" height="500" /></p>
<ul>
<li style="list-style-type: none;">
<ul>
<li><strong>Note:</strong> If you are replacing an iMist1 with iMist3, you should have removed and discarded the iMist1 module and there is no daisy-chain with the black remote receiver.  It should remain connected to the controller with a length of network cable.</li>
</ul>
</li>
<li>Thread antenna onto coax connector on module by finger tightening<strong>.</strong></li>
<li>Power on controller and module.</li>
<li>Observe green LED on iMist3 Module. Once the LED flashes in a slow, single pulse, sequence it will have connected to a nearby cellular tower.</li>
</ul>
<h3 style="font-weight: 400;"><span class="fontlargerred"><strong>Installing the Module on Gen 1.3 Misting Unit</strong></span></h3>
<ul>
<li>To rotate plastic shroud backwards, remove both sets of screws on either side of the plastic shroud.</li>
<li>Mount the iMist3 to the front right corner of the metal chassis by using the provided orange screws.</li>
</ul>
<p style="text-align: center;"><img loading="lazy" decoding="async" class="alignnone wp-image-23161 size-medium" src="https://help.mistaway.com/wp-content/uploads/2023/01/Gen-1.3-iMist3-Location-1-225x300.jpg" alt="" width="225" height="300" />            <img loading="lazy" decoding="async" class="alignnone size-medium wp-image-23160" src="https://help.mistaway.com/wp-content/uploads/2023/01/IMG_6096-225x300.jpg" alt="" width="225" height="300" /></p>
<ul>
<li>If the front right corner is already being used by a white or black receiver (older Gen 1.3), securely place the module into the pocket of space between the pump and agitation valve (Shown below).
<ul>
<li>Note: Ensure the antenna is as vertically straight as possible.</li>
<li>Note: We recommend orienting the iMist3 module in such a way that its LED light is visible when the controller is lifted.<br />
<img loading="lazy" decoding="async" class="wp-image-12907" src="https://help.mistaway.com/wp-content/uploads/2026/01/iMIst3-in-Gen-13-300x300.jpeg" alt="" width="400" height="400" /></li>
</ul>
</li>
<li>Place the controller back onto the plastic shroud.</li>
</ul>
<h3 style="font-weight: 400;"><span class="fontlargerred"><strong> </strong><strong>Installing the Module on the Gen 3+ Misting Unit</strong></span></h3>
<ul>
<li>Remove black plastic cap from center of metal lid to expose the lid&#8217;s mounting hole.</li>
<li>Remove serrated lock washer and lock nut from the coaxial antenna connector.
<ul>
<li>Carefully set these aside for a moment</li>
</ul>
</li>
<li>To mount iMist3 module to the underside of lid, pushing the coax connector through the lid&#8217;s mounting hole and temporarily hold it in place by hand.</li>
<li>On the top side of the lid, place the lock washer first and then the lock nut onto the coax connector. Tighten until snug.</li>
<li>Hand-thread the antenna onto the coax connector on the top side of the lid.</li>
<li>Arrange gray cables behind plastic shroud.</li>
<li>Place controller back onto plastic shroud.</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-12922 aligncenter" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_2125-1024x1024-1.jpg" alt="" width="400" height="400" /></p>
<p><img loading="lazy" decoding="async" class="wp-image-12920 aligncenter" src="https://help.mistaway.com/wp-content/uploads/2026/01/IMG_2129-annnotated-1024x1024-1.jpg" alt="" width="400" height="400" /></p>
<p>If you are a MistAway Approved Dealer, please proceed to setup your customer&#8217;s account and associate the iMist3 module to it: <a href="https://help.mistaway.com/imist3-setup-part-2-connecting-and-associating-the-module/">iMist3 Setup: Part 2 &#8211; Connecting and Associating the Module</a></p>
<p>The post <a href="https://help.mistaway.com/imist3-setup-part-1-installing-the-module/">iMist3 Setup: Part 1 – Physically Installing the Module</a> appeared first on <a href="https://help.mistaway.com">TechSelfHelp</a>.</p>
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